When an employee is satisfied with his assigned task and can. Work provides a means of making a living, a way to occupy ones time, and a forum to satisfy achievement needs. In addition to discussing the nature of and techniques for assessing job satisfaction, the author summarizes the findings concerning how. This instrument is well established among the other job satisfaction scales.
Analysis of survey on job satisfaction essay 2577 words. The aim of this paper is to design and test the model of learners satisfaction about onthe job training courses among those staff working in national iranian gas company nigc. Job satisfaction is a multidimensional construct and. The job satisfaction survey jss is a questionnaire used to evaluate nine dimensions of job satisfaction related to overall satisfaction. From american journal of community psychology, 1985. Meaning, job satisfaction is merely not the emotional response of an individual about hisher job, but also hisher cognitive and behavioral response. It is generally recognized that job satisfaction is a major determinant of employee and organizational performance and effectiveness in industrial and organizational settings laschinger, 2001. The measure is based on the life satisfaction scale lss. Zafer acarb abokan university, istanbul, 34722, turkey abstract the job satisfaction concept has been attracting the attention of researchers and executives because of its influence on individualsa behaviour. Job satisfaction survey, jss page university of south florida.
Spector, 1985 reliability and validity this well established. Job satisfaction survey, jss page university of south. Job satisfaction causes are covered in chapter 4, including both organizational environment and personal factors. Finally, the faces scale of job satisfaction, one of the first scales used widely, measured overall job satisfaction with just one item which participants respond to by choosing a face. Job satisfaction survey spector, 1997 and role base performance scale welbroune article pdf available january 2011 with 3,869 reads how we measure reads. Measurement invariance of the job satisfaction survey. The jobs descriptive index jdi is the most popular job satisfaction assessment tool with researchers spector, 1997. Pdf the study focused on the meditational role of job satisfaction and job performance between ei and job commitment. Reliability and validity of job satisfaction survey questionnaire in military health care workers gholami fesharaki m. Participants completed the job satisfaction survey spector, 1985 and.
Aninitial item pool of 44 items thought to be aspecis of. Job satisfaction survey jss the job satisfaction survey jss is a questionnaire used to evaluate nine dimensions of job satisfaction related to overall satisfaction. Job satisfaction survey spector, 1997 and role base performance scale. Pdf development and validation of job satisfaction scale. One of the most often cited definitions on job satisfaction is thr one given by spector according to whome job satisfaction has to do with the way how people feel about their job and its various aspects.
Jul 27, 2016 job satisfaction among health workers is a good predictor of staff retention and therefore, often used to measure the impact of interventions 4, 5. Job satisfaction of public administrative personnel in greece hrmars. Jun 28, 2018 this study examines the measurement of job satisfaction with facet scales multipleitems for one facet and facetitems one item for one facet. Spector, 1985 reliability and validity this wellestablished. On the other hand, facet measurements have questions or items for these different areas and provides one score to represent each area.
Job satisfaction survey, jss downloadable scale in multiple languages, development, interpretation, and scoring instructions. You may also check out how to design a marketing survey. Norms for existing job satisfaction scales do not reflect human. In conclusion, it can be that job satisfaction is the general response of an individual towards hisher job. Spector job satisfaction is the most frequently studied variable in organizational research spector, 1997. Assessment of a multidimensional job satisfaction instrument. Schermerhorn 1993 defines job satisfaction as an affective or emotional response. The book explains what job satisfaction is and how it is measured. It can be used free of charge for noncommercial educational and research purposes, in return for the sharing of results.
Willering, 1999 ocb was measured on a scale developed which was 1 altruism. It is a significant element related to good organizational functioning as well. Whether spector 1985 job satisfaction survey and its nine facets measure. Continuity of the training needs to use and apply a uniformed system to promote staffs satisfaction and effectiveness of training process. Participants were also asked to rate on a 6point likert scale the extent to which. Potential effects of job satisfaction on employees and thereby on their organizations are discussed in chapter 5. Ellickson and logsdon 2002 support this view by defining job satisfaction as the extent to which employees like their work. Besides this, in summation score, many researchers used so many ways of measuring job satisfaction. Spector 1997 refers to job satisfaction in terms of how people feel about their jobs and different aspects of their jobs.
However, from a positive psychological perspective, the answer to the question of why work is worthwhile goes far beyond these reasons. A study of the relationship between job satisfaction. Job satisfaction represents one of the most complex areas facing todays managers when it comes to managing their employees. A scale on job satisfaction was developed, which could be used in a wide range of occupational groups.
At the level of the individual worker, motivation and job satisfaction among other things, generate a sense of security and confidence. Jss score interpretation how do you know if someone is satisfied or dissatisfied. In order to take the test, the participants are asked to respond to 36 items, or 4 items for each of. Moreover, it offers them the opportunity for flexibility where they are able to apply varied approaches in meeting work requirements adeyinka et al. Pdf job satisfaction survey spector, 1997 and role. Job satisfaction also affects productivity among retained workers 6, 7, and therefore, could be used to measure the impact of vacant posts and absenteeism in rural areas. A descriptive study of job satisfaction and its relationship with group cohesion applied psychology dr. All in all, how satisfied would you way you are with your job. But its expression in the human mind is understandable. Psychometric evaluation of job satisfaction scale in ugandas. Facetitems are a costeffective and fast way to measure job satisfaction in facets, whereas facet scales are more detailed and provide further information. Theories of job satisfaction explained with example. Measuring satisfaction and meaning at work what makes work worth doing. It a 36 multidimensional instrument developed by spector in 1985 to measure job satisfaction.
Pdf job satisfaction survey spector, 1997 and role base. Factor analysis was conducted on the items and a set of l0 items was defined on one factor. The job satisfaction survey, jss is a 36 item, nine facet scale to assess employee attitudes about the job and aspects of the job. Application, assessment, causes, and consequences provides an introduction to the most frequently assessed and studied employee attitude. Job training and job satisfaction survey 3 instrument summary the job training and job satisfaction survey is a 43item, nine facet scale to assess employee attitudes about aspects of the job and aspects of job training. Job satisfaction can be assessed using a general scale, facet satisfaction scale or global satisfaction scale. Scores on the fiveitem teaching satisfaction scale tss were validated on a sample of 202 primary and secondary school teachers and favorable psychometric properties were found. The workplace environment assessment is a standard survey used among the california community colleges to assess job satisfaction.
Job satisfaction the general attitude of the worker towards hisher job filiz, 2014 scale on which spector s job satisfaction is measured ranges from 1 disagree very much to 6 agree very much higher responses correspond to greater satisfaction with the job. Jss overview jss scoring instructions jss score interpretation how do you know if someone is satisfied or dissatisfied. Is the job satisfaction survey a good tool to measure job. A summated rating scale format is used, with six choices per item ranging from strongly disagree to strongly agree. Reliability and validity of job satisfaction survey. Vol5, issue 12 international journal of management sciences and.
Each facet is assessed with between three and 12 items, and a total score is computed from all items. It covers potential employee and job factors that might lead employees to be satisfied or dissatisfied with their jobs. Job descriptive index jdi in 1969, this was originally developed by smith, kendall, and hulin. Many studies have demonstrated an unusually large impact on the job satisfaction on the motivation of workers, while the. The present study proposes a teaching satisfaction measure and examines the validity of its scores. The job satisfaction survey was a 43 question survey consisting of six openended questions, two yesno questions, and thirty five questions using the likert scale. The job satisfaction survey, jss is a 36 item, nine facet scale to assess employee attitudes. Survey spector, 1997 and role base performance scale welbroune. Spector 1997 defines job satisfaction as the extent to which employees. In order to take the test, the participants are asked to respond to 36 items, or 4 items for each of the nine subscales. The jss is a 36 item questionnaire that measures nine facets of job satisfaction.
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